The rise of eCommerce has made every product only found in malls, markets and other specific places before available online.
And that includes furniture. You can now buy furniture online in Singapore. If this is your first time purchasing a bookshelf or office chairs online in Singapore, you might be asking these the same questions.
In this article, we will answer all your questions about online furniture shopping in Singapore:
When people buy furniture like a sofa online in Singapore, they search for the specific style or size they want. However, if they have found the perfect one but does not match their ideal size, they may ask sellers if they can customise it.Some furniture shops allow adjusting in size and changes in the finish and design. However, furniture shops may charge an additional cost for the service. Much better to inquire about this kind of service first before ordering.
Most items you buy in furniture stores online in Singapore have warranties. The warranty for the furniture is usable in case of a manufacturing or shipping defect. Each warranty has unique validity depending on the kind of furniture you buy.
The good thing about furniture shops is the majority of them accept cancellations of orders, but of course with a few exceptions.
Customised furniture or furniture that were already shipped are not cancellable. If you buy a sofa online in Singapore that hasn't been released from the shop yet, you can most likely cancel your order.
However, if you decide to cancel your orders, notify your online furniture shop’s customer service immediately. Much better to check your online furniture shop’s order cancellation policy before placing an order.
In case you are planning to buy bedside tables for accommodations or office chairs online in Singapore, you might avail of bulk orders. Ordering in bundles online may have a longer process than regular orders.
There are furniture shops that accept bulk orders and even offer discounts. Make sure to ask their customer service for these kinds of purchases first.
It is safe to order furniture online if you will purchase it in a reputable online furniture store in Singapore. You can always check the legitimacy of the shop by its policy. Many online furniture shops use security and anti-fraud software to protect their customers' information.
Online furniture shops may accept payment through credit and debit cards and fund transfer via online banking. However, the majority of online furniture shops do not accept cash-on-delivery payments.
Normally, online furniture shops only post the net price of their items. Upon checkout, the taxes and other additional charges such as shipping fee, customised service etc. will be included in the total amount you need to pay.
Typically, your order may arrive two to four weeks after payment. However, several factors will affect the shipping period including the distance of your address to the location of the store and your customised order.
If your order is custom-made, expect a long waiting period. If the location of the shop is miles away from your house, expect a longer waiting period as well.
Once the purchase and payment have been made, your shop may send your order details via email or SMS, including a link where you can access to track your order. They also send notifications via email or SMS once your order has been released from the warehouse.
There are only a few online furniture stores that accept international shipping. International shipping may charge additional fees.
Each online furniture store has a unique Return Policy. Most of them fall into these conditions: manufacturing defects, wrong orders etc. Also, some shops allow a return of purchase for unfitting furniture. However, the redelivery and restocking fee may be deducted from the refund.
In the case of product defect, your shop may recommend product replacement or refund. Check the return and refund policy when you buy furniture online in Singapore.
Buy high-quality and stylish furniture in Singapore at F31. Singapore’s F31 provides an array of furniture products for the bedroom, living room, kitchen and dining, and office needs. F31 online furniture offers free shipping services with no minimum order required and provides different payment options for customers. Shop at F31 webpage today!
